Vista Reliability Monitor no longer adding new data
Posted: September 24, 2007 Filed under: Living With VIsta 2 CommentsA new feature in Vista is the Reliability Monitor. It compiles data from the event log, Windows errors, blue screens, and various Windows performance logs to compute a reliability index from 1 to 10 (where 10 is most reliable). More importantly, it graphs the index over time and can give you a quick snapshot of any problems with the machine.
I had a problem with the Reliability Monitor not updating its data since early August. I found this solution on the microsoft.public.windows.vista.performance_maintenance newsgroup and am promoting it here. Hat tip to clayga.
- Back up the files in the C:\ProgramData\Microsoft\RAC\PublishedData and
StateData directories. The best way to do this is to open the RAC folder, copy the two folders inside and paste them. You’ll probably have to go through a UAC prompt to do this. - Empty both directories (i.e. delete all the files in them). Note after
doing this Reliability Monitor puts up a text message in place of the
Stability Chart that says something to the effect that the data is missing or
corrupt. - Open a Command Prompt with elevated (Administrator) privileges.
- Execute RACAgent at the prompt. Note that the task will run for a while
(several minutes on my system). - Open Reliability Monitor. Note that some or all of the Stability Chart
is back. - Check the "Last Updated:" date. If it’s earlier than yesterday’s date,
repeat steps 4 and 5 after first closing Reliability Monitor.
great! It works! Thanks a lot!
Thanks, this fixed my problem…. do you know if doing this will result in RACAgent continuing to keep things updated?